Terms and Conditions

Last Updated: October 7, 2025

Welcome to our electrical services website. These Terms and Conditions govern your use of our website and the services we provide. By accessing our website or using our services, you agree to be bound by these terms. Please read them carefully.

1. Acceptance of Terms

By accessing and using our website or engaging our electrical services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy. If you do not agree with any part of these terms, you must not use our website or services.

2. Services Provided

We provide professional electrical services including, but not limited to:

• Electrical inspections and safety assessments
• Electrical repairs and troubleshooting
• Electrical panel upgrades and installations
• Residential and commercial wiring and rewiring
• Whole-home generator installation and maintenance
• Indoor and outdoor lighting installation
• Emergency electrical services

All services are performed by licensed and insured electricians in accordance with applicable electrical codes and safety standards.

3. Service Estimates and Pricing

Service estimates provided are approximate and based on the information available at the time. Final pricing may vary depending on:

• Actual conditions discovered during service
• Additional work required to meet safety codes
• Material costs and availability
• Scope changes requested by the client

We will inform you of any significant price changes before proceeding with additional work. All prices quoted are in US dollars unless otherwise specified.

4. Scheduling and Appointments

Service appointments are scheduled based on availability. While we make every effort to arrive within the scheduled timeframe:

• Appointment times are estimated and may be subject to change
• Emergency services take priority and may affect scheduled appointments
• We will notify you as soon as possible if delays occur
• Cancellations must be made at least 24 hours in advance to avoid potential fees

5. Payment Terms

Payment terms are as follows:

• Payment is due upon completion of services unless other arrangements are made in writing
• We accept cash, checks, credit cards, and other forms of payment as specified
• For larger projects, we may require a deposit before work begins
• Late payments may be subject to interest charges as permitted by law
• Returned checks will incur a fee

6. Warranties and Guarantees

Workmanship Warranty

We warrant that all work performed will be done in a professional and workmanlike manner in accordance with industry standards. We offer a satisfaction guarantee on our workmanship for a period specified in your service agreement.

Materials and Equipment

Materials and equipment installed are covered by manufacturer warranties. We will assist you in warranty claims but are not responsible for manufacturer defects beyond our control.

Warranty Limitations

Our warranties do not cover:

• Damage caused by misuse, abuse, or neglect
• Work performed by unauthorized third parties
• Normal wear and tear
• Acts of God, natural disasters, or external factors beyond our control
• Conditions that existed prior to our service

7. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information about your electrical system and needs
• Ensure safe and reasonable access to work areas
• Secure pets and remove valuables from work areas
• Inform us of any known hazards or special conditions
• Obtain necessary permissions if you are not the property owner
• Comply with all applicable building codes and obtain necessary permits when required

8. Emergency Services

We provide 24/7 emergency electrical services. Emergency service calls are prioritized and may incur additional charges due to:

• After-hours, weekend, or holiday service
• Urgent response requirements
• Additional resources needed for emergency situations

Emergency rates will be disclosed before service is provided.

9. Limitation of Liability

To the fullest extent permitted by law:

• Our liability is limited to the cost of services provided
• We are not liable for indirect, incidental, or consequential damages
• We are not responsible for pre-existing conditions or hidden defects not reasonably discoverable during normal inspection
• We maintain appropriate insurance coverage as required by law

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence or for fraud.

10. Safety and Compliance

We are committed to safety and compliance with all applicable regulations:

• All work is performed according to current National Electrical Code (NEC) and local codes
• We maintain all required licenses and insurance
• Safety equipment and procedures are used on all jobs
• We will obtain necessary permits when required

11. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is our property or that of our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

12. Website Use

When using our website, you agree to:

• Provide accurate and truthful information
• Not use the website for any unlawful purpose
• Not attempt to interfere with the website's operation
• Not transmit viruses, malware, or harmful code
• Not collect information about other users

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of these external sites. Your use of third-party websites is at your own risk.

14. Dispute Resolution

In the event of a dispute:

• We encourage you to contact us first to resolve the matter informally
• Most disputes can be resolved through good faith negotiation
• If informal resolution fails, disputes may be subject to mediation or arbitration as agreed upon
• These terms are governed by the laws of the state in which services are provided

15. Changes to Work Scope

If additional work is discovered or requested:

• We will provide a written or verbal estimate for approval
• Work will not proceed without your authorization
• Changes may affect project timeline and cost
• Safety-critical work may need to be performed immediately

16. Termination of Services

Either party may terminate services:

• You may cancel services with reasonable notice
• We may terminate services if payment terms are not met or for safety concerns
• Upon termination, payment is due for all work completed and materials purchased

17. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:

• Your breach of these terms
• Your misuse of our services
• Information you provide that is false or misleading
• Your violation of any applicable laws or regulations

18. Force Majeure

We are not liable for delays or failure to perform due to circumstances beyond our reasonable control, including but not limited to natural disasters, weather conditions, government actions, strikes, material shortages, or other force majeure events.

19. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect.

20. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any written service agreements, constitute the entire agreement between you and us regarding our services and supersede all prior agreements and understandings.

21. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.

22. Contact Information

If you have questions about these Terms and Conditions, please contact us:

• Phone: (888) 217-5562
• Email: info@astrafield.info

23. Acknowledgment

By using our website or services, you acknowledge that you have read and understood these Terms and Conditions and agree to be bound by them. If you do not agree, please do not use our services.